- Mon-Fri 8:30am-7pm
- Sat 9am-4pm · Sun Closed
Saying goodbye to a dog or cat is one of the hardest moments any family will face. Our team at Ridgeview Animal Hospital walks beside you through every part of it, with care that prioritizes your pet's comfort and your family's peace. Whether the moment comes after a long illness or unexpectedly, we offer a calm, private space at our Fraser Heights clinic and a steady, compassionate presence for families coming from Fraser Heights, North Surrey, Guildford, and Port Kells.
For families who choose an in-clinic farewell, we set aside a quiet room with soft light, comfortable seating, and as much time as you need. Your dog or cat will not be rushed, and neither will you. We explain each step before it happens so there are no surprises, and we are mindful of the small things, such as letting your pet stay in your arms or rest on a favourite blanket from home.
The decision is yours, and we are here to help you make it with full information. When the time comes, we use a gentle two-step approach. Your pet first receives a calming, pain-relieving injection so they are deeply relaxed and unaware. Only then is the final injection given. The goal is a peaceful, pain-free passing for your dog or cat, with you close by if that is what you choose.
Aftercare is a personal decision. We talk you through the options before the appointment so the choice is already made and not something you need to think about in the moment. Communal cremation is provided through our trusted aftercare partner, and we handle the arrangements directly so your family can focus on grief and remembrance, not logistics.
For families whose dog or cat would be more comfortable saying goodbye at home, our team also offers in-home end-of-life care across Fraser Heights, North Surrey, Guildford, and Port Kells. Please see our In-Home End-of-Life Care page for more on the house call experience.
Yes, always. Your presence is a comfort to your pet, and families are welcome to stay throughout. If you'd prefer to say goodbye beforehand and have our team stay with them, that is also fine. There's no right way, only your way.
Families can choose to take their pet home for a private home burial where local rules allow, or use a trusted cremation partner. Cremation options include communal with no return of ashes, or individual with ashes returned. Our team will walk you through the choices and handle arrangements for you.
If you are facing this decision for your dog or cat, please call our Fraser Heights team at (604) 359-6464. We will take time to listen, answer your questions, and help you choose what feels right for your family.
