Same-Day Urgent Care in North Surrey
When something feels off with your dog or cat, you shouldn't have to wait days for an appointment. Our same-day urgent care in North Surrey means daily appointment slots are reserved for dogs and cats who need attention now. We're open Monday to Friday from 8:30 AM to 7:00 PM and Saturday from 9:00 AM to 4:00 PM. Please call ahead at (604) 359-6464 before coming in so the team and the exam room are ready for your pet's arrival. Outside our hours, please contact a 24-hour veterinary facility in the Lower Mainland.
Same-Day Appointments During Our Open Hours
We reserve urgent slots every day we're open in Fraser Heights so families across North Surrey, Guildford, and Walnut Grove can be seen quickly. The team triages on the phone, books you into the next available urgent slot, and lets you know what to bring. Pre-visit screening helps us anticipate what your dog or cat will need on arrival, whether that's pain support, fluid therapy, imaging, or a quiet exam room.
What Counts as Urgent for a Dog or Cat
Sudden vomiting or soft stool that won't settle, possible toxin ingestion, an obvious limp, eye discomfort, a sudden swelling on the face, a wound, breathing change, difficulty urinating in cats, a seizure, or a sudden change in energy or appetite all warrant a same-day call. If you're unsure, call us. Our front desk team is trained to help you decide whether a same-day visit, a scheduled appointment, or after-hours support is the right next step.
How to Reach Us Quickly
Call (604) 359-6464 for the fastest response. If you can, share what's going on, when it started, your pet's age and weight, and any recent change in food or environment. If your dog or cat has ingested something potentially toxic, bring the packaging with you if it's safe to do so. Online booking is available for non-urgent visits, but a phone call is always faster for an urgent concern.
After-Hours Information
Outside our open hours, please contact a 24-hour veterinary facility in the Lower Mainland. Our front desk can help guide you to the nearest option during business hours; save that number in your phone before you need it. We're a general practice and not a 24-hour facility, so after-hours support comes from a partner hospital. We'll pick up the follow-up care the next time we're open.
Insurance and Payment for Urgent Visits
We accept Trupanion direct billing, which means insured clients don't pay out of pocket and wait for reimbursement on eligible urgent visits. We also work with iFinance for clients who would like to spread the cost of a larger urgent care plan. Itemised invoices are provided for any other insurance provider. A written estimate is shared before any additional work proceeds.
FAQ's
Is there an emergency vet in North Surrey I can call?
Yes. During our open hours, call us first at (604) 359-6464. We handle urgent and emergency cases for dogs and cats from Fraser Heights, Guildford, Walnut Grove, and across North Surrey, and we keep urgent slots reserved every day we're open. Outside our hours, a 24-hour veterinary facility in the Lower Mainland is the next stop.
Can I just walk in?
Please call ahead at (604) 359-6464 before coming in. Calling lets us triage on the phone, prepare the team and the exam room, and minimise your wait. If you arrive unannounced with an urgent concern we'll still do our best to help.
What if it's after hours?
Outside our open hours, please contact a 24-hour veterinary facility in the Lower Mainland for urgent support. We're a general practice, not a 24-hour hospital. We pick up follow-up care the next time we're open.
My cat suddenly can't urinate. Is that urgent?
Yes, this is an urgent concern. A male cat that cannot urinate may have a urethral blockage, which is a true urgent situation. Call us immediately during open hours, or contact a 24-hour facility if we're closed.
Does Trupanion direct billing work for urgent care visits?
Yes. Insured clients with Trupanion can use direct billing for eligible urgent care visits, so they don't pay out of pocket and wait for reimbursement. iFinance is available for clients who'd like to finance a larger urgent care plan.
If your dog or cat needs same-day urgent care, call Ridgeview Animal Hospital in Fraser Heights at (604) 359-6464. We'll triage on the phone and book the next available urgent slot. Outside our hours, please contact a 24-hour facility in the Lower Mainland.