- Mon-Fri 8:30am-7pm
- Sat 9am-4pm · Sun Closed
When your dog or cat needs help quickly, time matters. Our Fraser Heights clinic offers same-day urgent care and walk-in urgent care for established and new clients during regular clinic hours. We hold space in our daily schedule for urgent appointments because we know that limping dogs, vomiting cats, allergic reactions, and sudden lethargy do not wait until next week. Families across Fraser Heights, North Surrey, Guildford, and Port Kells can call us first so we can prepare for your arrival.
Our team is trained and equipped to handle a wide range of urgent and emergency situations during clinic hours, including: • Breathing difficulty • Seizures or collapse • Trauma and accident • Allergic reactions • Urinary blockage • Lacerations and wounds • Limping and orthopedic injuries • Foreign body removal • Parvovirus care • Heatstroke • Wound repair and orthopedic stabilization • Biopsies of acute masses • Pyometra • Toxin ingestion
Walk-in urgent care is available during clinic hours, Monday to Friday from 8:30 AM to 7:00 PM and Saturday from 9:00 AM to 4:00 PM. Calling ahead is always best so we can ready our team and meet you at the door. If your dog or cat is showing signs of poisoning, severe bleeding, breathing trouble, or collapse, call us on the way so we are prepared with the right equipment and supplies ready to go.
Ridgeview Animal Hospital is a daytime practice and does not provide overnight or after-hours coverage. If your pet has an after-hours concern, please go directly to one of the dedicated emergency hospitals serving the Lower Mainland: • Boundary Bay Veterinary Specialty Hospital • Mainland Animal Emergency Clinic For the most current addresses and phone numbers, please visit each hospital's website. We will receive transfer of care the next clinic day so your dog or cat continues their recovery with our team.
When you arrive, having a short list of details ready helps us move quickly: what changed and when, what your pet may have eaten or chewed, any current treatments or supplements your pet is on, and your pet's vaccination history. If you can safely bring a sample of the substance or object involved, please do.
If symptoms are severe, getting worse quickly, or involve breathing, consciousness, or serious bleeding, go to an emergency hospital right away. For concerning but stable symptoms, calling our clinic first is often the fastest way to get the right care. Our team can triage by phone and let you know whether a same-day visit or emergency referral is appropriate.
Walk-ins are welcome during open hours, but calling ahead helps our team prepare and keeps your wait shorter. If your pet's situation is severe, let us know by phone so we can be ready when you arrive.
Call us or a pet poison control line right away. Do not induce vomiting unless a veterinarian instructs you to. Bring any packaging or a sample of the substance with you. Timing can matter, so faster is better when toxins are involved.
Yes. Rabbits, guinea pigs, and hamsters can go downhill quickly, so please call us as soon as you notice changes in appetite, energy, or behaviour. We'll triage over the phone and let you know how soon to come in.
If your dog or cat needs same-day urgent care, call our Fraser Heights team at (604) 359-6464. We are located at 10833 160 Street, Unit 605, conveniently accessible from Fraser Heights, North Surrey, Guildford, and Port Kells.
